It is no coincidence that telemarketers that laugh and inject humour into their calls …..can certainly book more appointments.
Making a joke can be a great ice breaker for many people and the successful telemarketer that uses humour will no doubt have the upper hand. After all, humour is just one of the many of the tools available to a telemarketer.
We have compiled a list of some of the lines and telemarketing humour that are used at RMT Direct to break the ice when trying to engage with the client and book an appointment:
Can you spare a couple of minutes as I’m sure you’ve nothing better to do at the moment (knowing full well that most people are rushed off their feet and can’t spare the time to be sold to)
The IFA comes completely free although the only charge will be a cup of tea and a biscuit!
Unless you win the lottery between now and your retirment when are you looking to retire.
I want to talk to you about your pension which I know is really interesting (knowing full well that its the most non-urgent boring subject around)
Are you like most people…. that you have a pension but don’t have a clue how its performing or even who its with….well we can help?
When are you thinking of retiring, apart from some time this afternoon.
4 ways humour can have a positive impact on a call
- Control – if you can make them genuinely laugh, its a form of control. Without control you will sell nothing.
- Engage – its imperative that you engage with the client – laughter and humour is one form engagement.
- Confidence – People want to do business with persons who are both credible and confident. You will be credible and confident as you will come across as being relaxed.
- Interest – humour can be the spark that turns things around and ensures that you maintain interest.
Ryan Mellor, Co-founder at RMT Direct
If you are a financial advisor and you would like to work with us, please visit RMT Direct.